Design by Aaron DeBenedetto
Here are some friendly true-false questions to test your greeting knowledge!
1) True or False: As a greeter, you should try to guess why folks are visiting to give them the right welcome.
Answer: False - Every visitor has their own unique story, so let's not jump to conclusions!
2) True or False: Keeping your arms crossed while greeting sends an unwelcoming message.
Answer: True - Open arms say "you're welcome here" while crossed arms can make people feel shut out.
3) True or False: It's totally fine to chat with your fellow greeters while on greeting duty.
Answer: False - When it's greeting time, let's focus on our wonderful visitors rather than catching up with friends!
4) True or False: Getting nice and close to visitors shows them how friendly we are.
Answer: False - Everyone loves their personal space, so let's keep things comfortable by not crowding anyone.
5) True or False: Some visitors prefer to slip in quietly without much attention, and that's perfectly okay.
Answer: True - Everyone has their own comfort level, and it's absolutely fine if someone wants to keep a low profile!
6) True or False: HELLO is just a regular greeting, not a special memory tool for greeters.
Answer: False - Each letter in HELLO stands for an important part of welcoming visitors (Hospitable welcome, Engage, Listen, Leave them be, Offer assistance)!
7) True or False: When greeting someone, it's okay to glance around the room while they're talking.
Answer: False - Eye contact is super important! Stay focused on your visitor and be truly present in the moment.
8) True or False: If a visitor starts sharing their story, it's nice to share a similar story from your own life.
Answer: False - This is their time to share! Being a good listener means letting them do the talking without interrupting.
9) True or False: A proper welcome requires staying with visitors throughout their entire visit.
Answer: False - Some folks prefer to explore on their own, and that's totally fine! Follow their lead.
10) True or False: When someone needs directions, the quickest way to help is to point them in the right direction.
Answer: False - Going the extra mile by offering to walk with them shows real hospitality and care!
11) True or False: People can't remember names because they naturally have poor memory.
Answer: False - Actually, we often forget names because we're busy forming first impressions instead of really listening when someone introduces themselves!
12) True or False: Saying someone's name back to them right after meeting them helps with remembering it.
Answer: True - Using their name immediately in conversation (like "Nice to meet you, Brittany!") makes it stick better in your memory.
13) True or False: Seeing a name written down is less effective than hearing it spoken.
Answer: False - Research shows seeing a name written (like on a name tag) is actually 70% more effective for memory than just hearing it!
14) True or False: Using word associations (like "Mike needs a mic") is a helpful memory trick.
Answer: True - Creating clever connections between names and words helps lock them into your memory.
15) True or False: Remembering someone's name on a return visit is just a small detail that doesn't matter much.
Answer: False - Remembering names makes people feel valued, known, and important - it's a powerful way to create connection!